Welcome to Safe Option Solutions. By using our website (safeoptionsolutions.com.au), engaging our services, or purchasing products via our site or through our representatives, you accept these Terms & Conditions in full. If you do not agree, please do not use our site or services.
Safe Option Solutions acts as a supplier and distributor of safety, site and industrial equipment.
We work with multiple manufacturers and suppliers, we are not tied to a single brand.
All descriptions of products, specifications, and compatibility are made in good faith; however you acknowledge that actual products may vary slightly depending on supplier, manufacturer, or stock availability.
We endeavour to supply accurate, up-to-date information about products and their suitability for particular uses, but we cannot guarantee that any given product is fit for your specific site conditions or regulatory compliance requirements.
Any order placed on our website, by email, phone or fax constitutes an offer by you to purchase the goods or services.
All orders are subject to acceptance by Safe Option Solutions. We may decline orders at our discretion, including due to supplier availability, pricing errors, or delivery constraints.
Quotations issued by Safe Option Solutions remain valid for the period specified in the quotation. After that period, pricing and availability may change.
Shipping times and delivery dates provided are estimates only. Safe Option Solutions will not be liable for delays beyond our reasonable control (e.g. supplier delays, freight issues, Force Majeure).
Prices displayed on the website or in catalogues are in Australian dollars (AUD) unless otherwise stated.
Payment terms will be as specified in the invoice or quotation. Where no terms are specified, full payment is required prior to dispatch.
Safe Option Solutions reserves the right to adjust prices due to supplier cost changes, currency fluctuations, taxes, duties or other unforeseen factors; customers will be notified where applicable.
Products supplied by Safe Option Solutions come with any manufacturer warranty that applies. Safe Option Solutions passes on any such warranty but does not itself provide additional warranty beyond what is given by the manufacturer.
Safe Option Solutions is not liable for any damage, loss or injury resulting from misuse, incorrect installation, modifications, or failure to follow manufacturer instructions or applicable laws and regulations.
Under no circumstances will Safe Option Solutions be liable for any indirect, incidental or consequential loss (including loss of profit, revenue or business interruption) arising from supply or use of its products or services.
Orders may be cancelled only if Safe Option Solutions agrees in writing and before dispatch of goods.
Returns of goods will be accepted only if the goods are returned in original and unused condition, in their original packaging, within a timeframe agreed by Safe Option Solutions.
Custom-made, hazardous, or clearance items may not be eligible for return. Any return is subject to inspection and a restocking fee may apply.
All content on the Safe Option Solutions website, including text, images, logos, designs, data, product names, trademarks, remains the property of Safe Option Solutions or its licensors.
Use of such content is permitted only for viewing, browsing or ordering purposes. You may not copy, reproduce, republish, transmit or distribute site content without written permission.
By using our website or services, you agree to the collection and use of personal data as described in our Privacy Policy.
Safe Option Solutions does not share personal data with third parties except as required for order fulfilment (e.g. delivery, invoicing), compliance with laws, or with services explicitly consented to by you.
Safe Option Solutions may update these Terms & Conditions at any time by posting a revised version on the website. The revised version will take effect at the time it is posted.
It is your responsibility to review the Terms & Conditions regularly. Continued use of services or the site after changes indicates your agreement to them.
These Terms & Conditions are governed by and construed in accordance with the laws of Queensland and Australia.
Any disputes arising under or in connection with these Terms & Conditions will be subject to the exclusive jurisdiction of the courts of Queensland.
