Safe Option Solutions is committed to protecting the privacy of individuals who interact with our website, products or services. This Privacy Policy explains what personal information we collect, how we use it, and the rights of individuals in relation to that information.
If you have any questions or wish to request access, correction or deletion of your personal information, please contact us at the details below.
We may collect:
Name, job title, organisation (if applicable)
Contact information (email address, phone number, physical address)
Company or site details (when relevant to a quote or order)
Payment information (if provided), billing or delivery addresses
Information supplied via website contact or quote request forms
Any other information you choose to provide when contacting us
If we employ staff or contractors, we may also collect information necessary for employment or payroll as required by law.
We collect information when you:
Contact us via website forms, email or telephone
Request a quotation, place an order or enquire about products or services
Subscribe to newsletters or marketing (if offered)
Provide information as part of employment or contract agreement
We will not collect sensitive personal information unless necessary for a legitimate purpose and with your consent.
We use personal information for:
Processing inquiries, quotations and orders
Delivery of products or services
Billing and invoicing
Customer service, communications, updates
Internal record-keeping
Compliance with legal obligations
Marketing and promotions (only if you have opted in and consented)
We do not share personal information with third parties except:
As necessary for order fulfilment (e.g. delivery services, suppliers, freight)
Where required by law or regulation
When you have consented to that sharing (for example marketing or analytics)
We will take reasonable steps to ensure any third-party partners are committed to protecting your data in compliance with applicable laws.
Personal information is stored securely, whether in physical or electronic form.
We implement reasonable measures to protect against unauthorised use, loss, disclosure, or modification of personal information.
While we strive for data security, please note that no method of transmission over the internet can be completely secure.
You may request access to any personal information we hold about you. You may also request corrections if data is inaccurate, incomplete or misleading.
If you request deletion, we will delete your personal information unless we are legally required to retain it (e.g. for tax, audit or regulatory compliance).
If you believe your personal information has been mishandled, or our policy has not been followed, you may contact us to register a complaint. We will investigate and aim to respond in a timely manner.
If a data breach occurs, we will take reasonable steps to contain and mitigate the breach, and notify affected individuals if required by law.
If in future we engage third-party service providers or store data overseas (e.g. cloud hosting), we will ensure compliance with local and Australian privacy laws, and we will notify you accordingly.
We may update this Privacy Policy at any time. The updated version will be posted on our website, and the effective date will be updated accordingly. It is your responsibility to review the policy regularly.
To contact Safe Option Solutions about privacy, data access, correction, deletion or complaints:
Use the contact form on our website
Or email / phone us at the contact details listed on the website
